Nine Skills for Testing AI Models in Payments and Finance Operations
Why Test 1 didn't separate the models, and which skills each test asks for, from reading a document to making a call.
Notes on payments and fintech, what AI changes, and where the advantage actually sits.
Why Test 1 didn't separate the models, and which skills each test asks for, from reading a document to making a call.
The roles, controls and numbers that change once an agent does the first pass on every case.
How far agents have come in five years, what the forecasts say, and why adoption won't be even across processes or firms.
One £1,240 settlement shortfall, followed step by step: who does what, and what drives the cost.
A plain guide for CFOs being pitched AI agents in finance and payments operations.
34 AI models tested on reading UK card acquiring statements: share of fees wrong, cost per statement, and what that means for choosing a model.
How big Spain's fintech and payments scene is, what Barcelona adds to it, and where Spanish companies tend to get stuck.
A signed-off plan leaves most of the commercial decisions unmade. Two lenses on what happens next.
Why the next decade of fintech will be defined by infrastructure and operational embeddedness.
AI introduces usage-linked cost into products that were designed to scale cheaply.
How your AI architecture determines whether costs scale with you or against you.
Where strategy becomes real, from market narratives through to economics, execution and capital decisions.
Flow businesses tangle market performance with business performance. Here is a framework for separating them.